Refund Policy

Due to the sensitive nature of medical supplies and equipment, Tankone has a strict no-return and no-refund policy. Please review the following terms carefully:

1. No Returns or Refunds:

• We do not accept returns or issue refunds for medical supplies and equipment once they have been purchased. This policy ensures the safety and hygiene of our products.

2. Order Accuracy:

• Please ensure that you review your order carefully before finalizing your purchase. We are unable to process returns or exchanges for incorrect items ordered by the customer.

3. Product Issues:

• If you receive a defective or damaged product, please contact our customer service team immediately. We will assess the situation and, if applicable, provide a resolution, which may include a replacement or repair, but not a refund.

4. Order Cancellations:

• Orders may only be canceled if they have not yet been processed. Once an order is in processing or has been shipped, cancellations are not possible.

5. Contact Us:

• For any issues or concerns, please reach out to our customer service team at info@tankonemedical.com. We are here to assist you with any problems related to product quality or order discrepancies.

By completing a purchase, you acknowledge and agree to our no-return and no-refund policy. This policy is in place to ensure the highest standards of safety and quality for our customers.